welfare & support
this section exists to detail all the relevent services available to students to support their wellbeing, whether on campus, on placement or anywhere in the world.
wellbeing support
advice(su)
advice(su) is run by the students union, and provides advice and support independent of uea. whether you need help with finances to support and representation for fitness to practice, advice(su) covers all areas of student wellbeing.
advice(su) can be found in the advice area of the su (near the main entrance), emailed at [email protected], or called on 01603 593463, with additional advice and support found on the su website (here)
Student Services
Student Services (formerly Student Support Services) are the main wellbeing service from UEA. they offer a full range of services, from providing councilling and learning enhancement support, to providing advice on lifestyle, financial assistence and wellness techniques
Student Services can be emailed on [email protected], called on +44 (0) 1603 592761, or found on the website here. they can also be found across campus:
Student Life Centre: Lawrence Stenhouse Building (LSB) 0.20
Wellbeing Centre: Located on the Upper Street between Waterstones Bookshop and the SU Building
Learning Enhancement: Nelson Court House no. 33 (next to Accomodation)
norwich nightline
a listening service for students at UEA/NUA, wjerever they are based, accessible via call, skype or text 8pm-8am term time
nightline can be called on 01603 597158, or found on their website here
financial support
Vice Chancellors loan
the VC loan can provide emergency loans of up to £200 (or £300 if discussed with an advisor) for unexpected expenses, or up to £1500 of placement-related expenses, via Student Services
email [email protected] to request a form, or go to the Student Services area in Lawrence Stenhouse Building 0.20
Access to Learning & UEA Hardship Funds
these funds offer non-repayable grants for UK and EU/International students to cover the costs of unexpected hardship
the form for both funds can be found on the UEA website by searching 'Hardship Funds' (or via the link here), or picked up in Lawrence Stenhouse Building 0.20
NHS Exceptional Support Fund
the NHS is able to £3000 a year for HSC students (excluding paramedics) who have exhausted all other sources of funding, including those listed above, via the NHS
find the form by searching NHSBSA Exceptional Support Fund, or by following the link here
academic support
personal advisors
your personal advisor is your main point of contact for academic issues, can help make sure that you're on track to finishing your studies, and can help organise any further support you may need
the details for your personal advisor can be found on evision
link lecturers/visiting tutors
your link lecturer/visiting tutor is your main point of contact for any issues you may find on your placement, and can help make sure you are able to fulfil your placement objectives
the details for your link lecturer/visiting tutor can be found on studentzone
ZICER hub
the hub can help deal with any administrative issues you're having with your course. this may include dealing with attendence/sickness, coursework, assessment, or other administration relating to your study
general queries can be sent to [email protected], but to speak to someone with more direct knowledge of your course or placement area, you can find a more specific address here
housing support
homerun
homerun is the housing service run by the su to ensure students have a better experience letting, supporting students before, during, and after their tenancy - even if you're not based in norwich
homerun can be found in the advise area near the main su entrance, emailed on [email protected], or called on 01603 593463 (10-4, mon-fri), with additional information and resources offered by homerun found on the su website (here)